Contact & support

Contact TabParcel support.

Get help with your account, report an extension problem or ask about privacy.

Email TabParcel support

[email protected]

This is the contact address for technical support, account questions and privacy requests. Check the Help & FAQ or practical guides for steps you can try first.

TabParcel is independently operated by an individual developer using the nameTabParcel.

Report an extension problem

Include the tool or action, what you expected, what happened, and the steps that reproduce the issue. The Chrome version, extension version and operating system can help identify compatibility problems.

If you submitted the extension’s optional diagnostic report, include its receipt ID so support can locate it. Diagnostic reports are separate from your account and remove recognizable URLs and credentials from free text.

Do not send passwords, sign-in codes, session tokens, private page contents or unfiltered browser logs. If you attach a screenshot, remove personal information first.

Request support for a website

When Extract current page reports an unsupported website, use its request-adaptation option. You can review a public page example, choose the content types you need and add a short explanation before confirming.

A page URL can itself identify someone. Share only an example you are entitled to disclose and review any retained page-location parameters. The server stores the example for review; it does not fetch the page or generate an external preview. Keep the request receipt for follow-up.

A request helps prioritize compatibility work; it does not guarantee support or a completion date.

Account access and free periods

Use the account page to check your expiry and whether a 7-day renewal is available. Sign in with the same provider and provider account used in the extension; identities are not automatically merged by email.

If you need help with a restriction or a claim, tell support the sign-in provider and an email address you can access. Do not send your access token. We may need to verify account ownership.

Privacy and account deletion

Use your account page for self-service deletion, or email support for help and other data requests. For a diagnostic report or website adaptation request, include its receipt ID: an account email alone cannot reliably identify those submissions.

Deleting an account is different from signing out or uninstalling the extension. Local exports and files already sent to other services remain under your control. See the Privacy Policy for retention, verification and available choices.

Change your optional statistics choice

Use Analytics preferences in the public website footer to allow or withdraw website Google Analytics. In the extension, use the account page’s usage statistics setting. These are separate choices; neither affects account access or the ability to ask for help. Read the optional analytics details.

Website analytics preferences

Google Analytics is optional and off until you allow it. It measures visits to public website pages using a random browser identifier and cookies. Your choice does not affect browsing, your account or extension access.

We exclude account, administration and sign-in pages. Website and extension preferences are separate. You can change this choice here at any time.

Read the privacy details