TabParcel help and troubleshooting.

Optional usage statistics are off by default. You can enable them in the extension account page without signing in. They describe fixed tools, screens, actions and outcomes using a random browser identifier, not your collected page contents, files or TabParcel account. Turning statistics off stops new events and deletes its local statistics identifier and session. Turning it on again creates a new identifier. This choice is separate from sending a diagnostic report or website adaptation request.

Choose Analytics preferences in the footer of any public website page. Google Analytics stays off until you allow it; you can withdraw later. This choice is separate from extension statistics and does not affect sign-in, feature access or support. Account, administration and sign-in pages are excluded. Google receives network information when you allow its website script. Cloudflare performance analytics is a separate service described in the privacy policy.

Check that both use the same sign-in provider and the same provider account. Google, Microsoft and Apple identities are separate TabParcel accounts, even when email addresses match. Website and extension sessions are independent. Signing out or uninstalling does not restart a trial; the account page shows the server’s current expiry and renewal eligibility.

No. Uninstalling, signing out and requesting account deletion are different actions. Use the website account page to review deletion, type DELETE and confirm with the same sign-in provider account. The last administrator must transfer access first. Recreating a deleted account with the same identity does not grant another signup trial; eligible free renewals remain available while offered. Email [email protected] if you need help. Files you downloaded or sent to another service remain under your control. If your request concerns diagnostic feedback or a website adaptation request, include its receipt because those submissions are separate from your account.

TabParcel is still in development. A public Chrome Web Store installation link has not been added to this website yet. The getting started guide explains the workflow for when you have the extension installed.

The collection tools run inside the Chrome extension. Open the page you want to work with, select a tool from the extension and use its workbench to review the results.

The current extension requires desktop Chrome 148 or later. Individual tools can have additional browser and operating-system requirements, including permission to capture a screen, window or microphone.

Compatible extension versions require a signed-in TabParcel account and current server permission for these two features. First-time provider identities receive one 7-day trial. Deleting and recreating an account does not reset it. If no active period remains, visit your account page to claim another 7 days while free renewals are offered. Existing time cannot be stacked, and account restrictions still apply. Other local tools do not gain this account requirement.

Email [email protected] with the affected tool, reproduction steps, Chrome version and extension version. Include a diagnostic or adaptation-request receipt if you have one. Do not send passwords, session tokens, private page content or unfiltered browser logs.

When no active trial, free or paid period remains, your account page offers a manual 7-day claim while free renewals are open. Existing accounts without a period can claim too. Remaining time cannot be stacked. Free renewals may close when paid access is introduced; existing periods keep their expiry and new-account signup trials remain.

Use the adaptation request offered after Extract current page reports an unsupported site. Review a public page example, choose the content types and confirm the final request. This is separate from diagnostic feedback: the URL is intentionally shared and may identify someone. The server stores it for review without fetching the page. Keep the receipt for follow-up.

Downloads use Chrome’s download system, normally in a TabParcel subfolder within your configured download location. Chrome settings determine the final path and whether you are asked where to save.

It depends on the tool. It can copy text, formatted HTML, a PNG image, original file addresses or recording information. For screen recordings it copies a frame; for audio recordings it copies descriptive information about the recording.

The 100 MiB limit applies to each file in the direct “Send to…” workflow. It is not a universal limit for original-file local downloads. Individual capture and export tools have their own limits.

The current send workflow uses an already-open, signed-in Google Drive, Dropbox or Box webpage. Open the receiving folder, keep that tab available and check the folder and account shown in the send dialog.

A direct-send batch contains up to five items, processed one at a time. Each file can be up to 100 MiB. For a larger file, download it first and upload it through the destination website.

Stop can cancel a source file that is still being read and prevent later items from being handed over. Once the destination website takes the current file, TabParcel waits for and keeps its confirmation result; stopping does not undo that website’s upload. Check the folder before retrying an uncertain result. Drive and Dropbox filenames include a random suffix to prevent overwriting an unseen file. Box rejects visible duplicates and can add a suffix when its list is incomplete. Check the actual saved name in the result and destination folder.

After handing the file to the target webpage, TabParcel waits up to 120 seconds for a matching upload result to appear. The countdown is a confirmation stage, not a measurement of cloud upload bytes.

Check the receiving folder before retrying. A target page can change or an upload can finish without the extension observing a clear confirmation. TabParcel stops later items when the result needs attention.

The current extension uses your browser session in the cloud provider’s open tab. Signing in to TabParcel on the website or in the extension gives you access to your TabParcel account, but does not grant cloud file access. OAuth cloud connections and server-side background transfers are not implemented.

Image and screenshot OCR supports Simplified Chinese, Traditional Chinese, English, Spanish, Portuguese, Japanese, Korean, German, French and Indonesian. Every non-English mode also recognizes English in mixed text. On first use, TabParcel recommends a recognition language based on your interface language and remembers your choice. Recognition and interface languages can be changed independently. All models are bundled for offline recognition from the first use. It works best with clear printed text in horizontal lines; you can edit, download, copy or send the results to supported sites.

PDF text copy reads the document’s existing text layer. Scanned pages can be images without a text layer, so their content needs OCR. To receive a PDF, select TabParcel as the destination in Chrome’s print dialog.

Profile and Reels views collect entries already loaded in the source page. Scroll to load more and extract again to merge results. Keep the source tab and its login session available when resolving Reels video files.

The current build can continue recording through an offscreen extension page when the control page closes or the background worker sleeps. Closing Chrome or reloading the extension ends capture. Screen and audio recording share one active recording slot, with a limit of about 30 minutes or 512 MiB.

Try an appropriate general tool such as Page images or Page text. Protected pages, cross-origin frames, closed Shadow DOM and content that has not loaded can limit what is available. Site-specific extraction currently covers the listed Instagram page types.

Open the extension account page, then Local data and website access. Choose the content categories to clear and confirm. Cleanup includes related drafts, image resources and recording chunks; audio and screen recordings share one category. Stop active recording, finish or stop downloads and other tasks, and close other workbenches first. Cleanup can partly succeed across categories; retry only failed categories. Downloaded files and cloud files are not removed. Login, interface language, OCR preferences and statistics consent are preserved. The storage figure estimates the whole extension, including settings, rather than exact content bytes.

Yes. Open the extension account page → Local data and website access and revoke optional website access when no protected tasks or other workbenches are active. A later action that needs access will request it again. Required TabParcel account-service access is retained. This does not sign you out, delete your website account, turn off statistics or remove files.

There is no single automatic deletion deadline for every tool. Some older records are cleaned the next time the tool is used; OCR, batch inputs and other content can also be cleared manually. Retention depends on the tool and your actions. Clearing local content, signing out, deleting your website account and turning off optional statistics are separate controls.

The current extension keeps results and drafts in browser-local storage. Signing into this website does not synchronize that history. TabParcel cloud history synchronization is not available in this build.

No. OCR and many editing operations run locally, but retrieving source images, media and attachments can contact their websites. Sending files uses the destination provider’s website and upload service.